SPARE PARTS CENTRES
Toyota has always pursued a uniquely uncompromising approach to create premium automobiles. Toyota vehicles are created with a masterful skill and attention to detail, inspired as much by traditional artisanship as by state-of-the-art engineering. In order to maintain this excellence, the use of genuine spare parts is essential.
- Ebrahim K. Kanoo B.S.C (c) and Toyota always promotes the use of Toyota Genuine Parts. Genuine parts extend the life of vehicles, reduce the possibility of failure on the road and guarantee a safer driving experience. Moreover, they provide customers peace of mind that comes with knowing that they are relying on parts engineered to the highest quality and most rigorous standards.
- The spare parts warehouse in Manama is one of the largest spare parts warehouses in Bahrain, carrying more than 70,000 Toyota genuine spare parts. This centre distributes spare parts to all 10 sales outlets, ensuring the uninterrupted availability of any required part. Each part is electronically coded and tracked as part of an inventory management system for efficient and speedy delivery, while automatic re-ordering makes availability certain to attend to customer needs.
- The 10 spare part sales outlets are strategically distributed across the Kingdom to ensure easy access for customers. In line with the company’s ‘best service’ standards, all employees working in the spare parts sales departments undergo a Kaizen Training Program, in accordance with the standards of Toyota Motor Corporation. Satellite connected electronic communication lines have been established, directly with Toyota in Japan, to speed up this process. The use of the latest software and advanced technologies in warehouse management guarantees an efficient service and the continuous availability of spare parts. As a result, Ebrahim K. Kanoo B.S.C (c) has been honoured with many awards by Toyota for its outstanding levels of quality in ensuring that customers are able to benefit from the best service.